What have we done?
On [date] we took a snapshot of your DNS configuration and copied it to Gradwell Cloud.
All you need to do when you are ready is confirm that you are ready to start using Gradwell Cloud to manage your DNS.
Please note that any changes you make to your DNS services on our old platform from today will not be synced across to Gradwell Cloud.
Confirming your move to Gradwell Cloud
Although we have copied your current configuration across to Gradwell Cloud, we have not updated the nameservers on your zone file. This is to allow you to check the configuration before confirming your move to the new system.
When you are ready, login to your control panel and select
Using your Gradwell Cloud control panel
Your control panel has been redesigned to make using your services as simple as possible.
After you've logged in, you'll be taken to your homepage. This contains quick links to the main parts of the control panel.
The Service Information box gives you an at a glance overview of how you're using the resources on your account. In the example below we have a DNS Primary 50 account, and can easily see that we're currently hosting three zone files out of the fifty available with this service.
Managing your DNS records
You manage your zone files slightly differently in your new control panel.
In the old control panel, you created a zone file, and then had to separately apply it to your domain in another part of the control panel.
We've simplified this by now allowing you to manage your domain's zone file directly on that domain.
More help for doing this is available in our knowledge base on this page.
When you update a record the change will be scheduled to be applied. You may see No alongside the In Sync column next to your domain. It usually only takes a few minutes for your changes to be applied. You can use the green refresh arrow in the top right corner to recheck.
If you need to add any additional domains that you have purchased to your subscription, simply follow this guide.
The Account section is where you manage your account with us, such as your services, address information, payment methods and password.
Unlike our old control panel, you can add additional administrators who can login to the account and manage your service. These are added in the Account area.
You'll notice a Users area in your new control panel. These are not people who can login and manage your account. Instead, if you ever upgrade to our mail hosting services, these are people that you have assigned mailboxes to.
So if you're interested in adding additional administrators to help managing your service easier, read this guide.
Adding additional services
You can purchase any of our Gradwell Cloud services (DNS hosting, domain registrations, mail hosting and web hosting) at any time from the Store area. You can also upgrade your existing DNS Primary package if you need to.
Got more than one DNS Primary service with us?
If you have more than one DNS Primary package with Gradwell, you can switch between them using the Subscription dropdown in the top right hand corner.