What have we done?
On [date] we took a snapshot of your email forwarding configuration and copied it to Gradwell Cloud.
All you need to do when you are ready is confirm that you are ready to start using Gradwell Cloud to manage your service.
Please note that any changes you make to your email forwarding configuration on our old platform from today will not be synced across to Gradwell Cloud.
Confirming your move to Gradwell Cloud
Although we have copied your current configuration across to Gradwell Cloud, we have not updated the nameservers on your zone file. This is to allow you to check the configuration before confirming your move to the new system.
When you are ready, login to your control panel and select
Using your Gradwell Cloud control panel
Your control panel has been redesigned to make using your services as simple as possible.
After you've logged in, you'll be taken to your homepage. This contains quick links to the main parts of the control panel.
Managing your email forwarding service
You manage your forwarding rules slightly differently in your new control panel.
They are all found using the Mail link in the top menu.
You can add new forwarding addresses to an existing rule, meaning that any email sent to it will be forwarded to the destination mailbox configured for that rule. This can make managing rules simpler if you have multiple email address that all need to forward to the same place.
You can also add extra destination addresses to one of your forwarding addresses. Each mailbox will get a copy of the sent email.
Another new feature of our service is the ability for users in your company to login to the control panel to manage their own rule. This reduces the need for an administrator to manage any required changes.More information on this functionality can be found in this guide.
The Account section is where you manage your account with us, such as your services, address information, payment methods and password.
Unlike our old control panel, you can add additional administrators who can login to the account and manage your service. These are added in the Account area.
If you're interested in adding additional administrators to help managing your service easier, read this guide.
You'll notice a Users area in your new control panel. These are not people who can login and manage your whole account. Instead, they are people that can login and manage their own mail forwarding rule if required. You can setup a user when you create a new mail forwarding rule.
Adding additional services
You can purchase any of our Gradwell Cloud services (DNS hosting, domain registrations, mail hosting and web hosting) at any time from the Store area. You can also upgrade your existing DNS Primary package if you need to.
Got more than one service with us?
If you have more than one package with Gradwell, you can switch between them using the Subscription dropdown in the top right hand corner.